ITIL 4 Practiсe Guide (ITIL 4 best practices) - 2019
大小
37.68 MB
文件数
35
Info Hash:
9CE27989851AF359408DFF3E745E51C44DB48CBB
收录时间
2025-12-13 09:01:18
更新时间
2025-12-13 17:23:01
文件列表 (35)
2_16 Service request management.pdf
389.83 KB
3_03 Software development and management.pdf
414.26 KB
2_08 Problem management.pdf
415.69 KB
2_03 Capacity and performance management.pdf
415.8 KB
2_09 Release management.pdf
416.68 KB
2_01 Availability management.pdf
461.26 KB
2_10 Service catalogue management.pdf
462 KB
1_03 Information security management.pdf
465.36 KB
3_02 Infrastructure and platform management.pdf
468.69 KB
2_17 Service validation and testing.pdf
523.92 KB
1_05 Measurement and reporting.pdf
530.17 KB
3_01 Deployment management.pdf
541.82 KB
1_07 Portfolio management.pdf
542.25 KB
2_02 Business analysis.pdf
564.53 KB
1_02 Continual improvement.pdf
578.31 KB
2_07 Monitoring and event management.pdf
580.23 KB
1_10 Risk management.pdf
587.63 KB
1_09 Relationship management.pdf
618.48 KB
1_13 Supplier management.pdf
642.53 KB
1_01 Architecture management.pdf
649.19 KB
2_12 Service continuity management.pdf
659.16 KB
1_04 Knowledge management.pdf
668.9 KB
2_05 Incident management.pdf
674.13 KB
2_04 Change enablement.pdf
693.96 KB
1_12 Strategy management.pdf
705.43 KB
1_11 Service financial management.pdf
738.42 KB
1_06 Organizational change management.pdf
750.74 KB
2_14 Service desk.pdf
751.69 KB
2_06 IT asset management.pdf
764.31 KB
2_11 Service configuration management.pdf
807.25 KB
2_13 Service design.pdf
877.78 KB
1_14 Workforce and talent management.pdf
1.18 MB
1_08 Project management.pdf
1.19 MB
0_00 Readers Manual.pdf
5.52 MB
2_15 Service level management.pdf
11.86 MB