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[ FreeCourseWeb.com ] Udemy - ITIL 4 Foundation Certification Exam Training
大小 1.11 GB
文件数 207
Info Hash: 6E43B2E277D16C274EC91DA2CF425B1FF131AA83
收录时间 2025-12-19 22:34:49
更新时间 2026-01-13 04:35:50
文件列表 (207)
Get Bonus Downloads Here.url
183 B
~Get Your Files Here !/1. Introduction/1. ITIL 4 Foundation Certification Exam Training-en_US.srt
2.23 KB
~Get Your Files Here !/1. Introduction/1. ITIL 4 Foundation Certification Exam Training.mp4
48.79 MB
~Get Your Files Here !/1. Introduction/2. Introduction to IT Service Management-en_US.srt
3.76 KB
~Get Your Files Here !/1. Introduction/2. Introduction to IT Service Management.mp4
24.08 MB
~Get Your Files Here !/1. Introduction/3. About ITIL-en_US.srt
4.29 KB
~Get Your Files Here !/1. Introduction/3. About ITIL.mp4
21.15 MB
~Get Your Files Here !/1. Introduction/4. The structure and benefits of the ITIL 4 Framework-en_US.srt
2.06 KB
~Get Your Files Here !/1. Introduction/4. The structure and benefits of the ITIL 4 Framework.mp4
14.11 MB
~Get Your Files Here !/1. Introduction/About-ITIL.pdf
388.3 KB
~Get Your Files Here !/1. Introduction/Introduction-to-IT-Service-Management.pdf
737.97 KB
~Get Your Files Here !/1. Introduction/The-structure-and-benefits-of-the-ITIL-4-framework.pdf
336.61 KB
~Get Your Files Here !/2. Concepts of Service Management/1. Concepts of Service Management Introduction-en_US.srt
1.58 KB
~Get Your Files Here !/2. Concepts of Service Management/1. Concepts of Service Management Introduction.mp4
8.33 MB
~Get Your Files Here !/2. Concepts of Service Management/2. Value and Value Co-Creation-en_US.srt
2.42 KB
~Get Your Files Here !/2. Concepts of Service Management/2. Value and Value Co-Creation.mp4
12.89 MB
~Get Your Files Here !/2. Concepts of Service Management/3. Organizations, Service providers, Service consumers, and other stakeholders-en_US.srt
5.91 KB
~Get Your Files Here !/2. Concepts of Service Management/3. Organizations, Service providers, Service consumers, and other stakeholders.mp4
32.5 MB
~Get Your Files Here !/2. Concepts of Service Management/4. Products and Services-en_US.srt
2.99 KB
~Get Your Files Here !/2. Concepts of Service Management/4. Products and Services.mp4
20.98 MB
~Get Your Files Here !/2. Concepts of Service Management/5. Service Relationships-en_US.srt
3.02 KB
~Get Your Files Here !/2. Concepts of Service Management/5. Service Relationships.mp4
16.01 MB
~Get Your Files Here !/2. Concepts of Service Management/6. Outcomes, Costs, Risks, and Utility & Warranty-en_US.srt
6.35 KB
~Get Your Files Here !/2. Concepts of Service Management/6. Outcomes, Costs, Risks, and Utility & Warranty.mp4
33.19 MB
~Get Your Files Here !/2. Concepts of Service Management/Concepts-of-Service-Management-Intro.pdf
264.88 KB
~Get Your Files Here !/2. Concepts of Service Management/Organizations-Service-providers-Service-consumers-and-other-stakeholders.pdf
250.37 KB
~Get Your Files Here !/2. Concepts of Service Management/Outcomes-Costs-Risks-and-Utility-Warranty.pdf
322.03 KB
~Get Your Files Here !/2. Concepts of Service Management/Products-and-Services.pdf
228.32 KB
~Get Your Files Here !/2. Concepts of Service Management/Service-Relationships.pdf
134.29 KB
~Get Your Files Here !/2. Concepts of Service Management/Value-and-Value-Co-Creation.pdf
277.47 KB
~Get Your Files Here !/3. The Four Dimensions of Service Management/1. The Four Dimensions of Service Management Introduction-en_US.srt
1.93 KB
~Get Your Files Here !/3. The Four Dimensions of Service Management/1. The Four Dimensions of Service Management Introduction.mp4
11.79 MB
~Get Your Files Here !/3. The Four Dimensions of Service Management/2. Organizations and People-en_US.srt
2.83 KB
~Get Your Files Here !/3. The Four Dimensions of Service Management/2. Organizations and People.mp4
12.47 MB
~Get Your Files Here !/3. The Four Dimensions of Service Management/3. Information and Technology-en_US.srt
5.1 KB
~Get Your Files Here !/3. The Four Dimensions of Service Management/3. Information and Technology.mp4
29.46 MB
~Get Your Files Here !/3. The Four Dimensions of Service Management/4. Partners and Suppliers-en_US.srt
3.63 KB
~Get Your Files Here !/3. The Four Dimensions of Service Management/4. Partners and Suppliers.mp4
16.31 MB
~Get Your Files Here !/3. The Four Dimensions of Service Management/5. Value Streams and Processes-en_US.srt
5.72 KB
~Get Your Files Here !/3. The Four Dimensions of Service Management/5. Value Streams and Processes.mp4
28.12 MB
~Get Your Files Here !/3. The Four Dimensions of Service Management/Information-and-Technology.pdf
136.21 KB
~Get Your Files Here !/3. The Four Dimensions of Service Management/Organizations-and-People.pdf
85.58 KB
~Get Your Files Here !/3. The Four Dimensions of Service Management/Partners-Suppliers.pdf
136.13 KB
~Get Your Files Here !/3. The Four Dimensions of Service Management/The-Four-Dimensions-of-Service-Management-Intro.pdf
220.72 KB
~Get Your Files Here !/3. The Four Dimensions of Service Management/Value-Streams-Processes.pdf
170.26 KB
~Get Your Files Here !/4. The ITIL Service Value System/1. The Service Value System Overview-en_US.srt
4.23 KB
~Get Your Files Here !/4. The ITIL Service Value System/1. The Service Value System Overview.mp4
24.75 MB
~Get Your Files Here !/4. The ITIL Service Value System/10. Guiding Principle #7 Optimize and Automate-en_US.srt
3.74 KB
~Get Your Files Here !/4. The ITIL Service Value System/10. Guiding Principle #7 Optimize and Automate.mp4
20.41 MB
~Get Your Files Here !/4. The ITIL Service Value System/11. Governance-en_US.srt
3.27 KB
~Get Your Files Here !/4. The ITIL Service Value System/11. Governance.mp4
16.87 MB
~Get Your Files Here !/4. The ITIL Service Value System/12. Service Value Chain Overview-en_US.srt
1.36 KB
~Get Your Files Here !/4. The ITIL Service Value System/12. Service Value Chain Overview.mp4
5.78 MB
~Get Your Files Here !/4. The ITIL Service Value System/13. Service Value Chain The 6 Activities-en_US.srt
12.88 KB
~Get Your Files Here !/4. The ITIL Service Value System/13. Service Value Chain The 6 Activities.mp4
55.25 MB
~Get Your Files Here !/4. The ITIL Service Value System/14. Continual Improvement Overview-en_US.srt
1.51 KB
~Get Your Files Here !/4. The ITIL Service Value System/14. Continual Improvement Overview.mp4
8.22 MB
~Get Your Files Here !/4. The ITIL Service Value System/15. The Continual Improvement Model-en_US.srt
10.07 KB
~Get Your Files Here !/4. The ITIL Service Value System/15. The Continual Improvement Model.mp4
50.29 MB
~Get Your Files Here !/4. The ITIL Service Value System/16. Continual Improvement and The Guiding Principles-en_US.srt
993 B
~Get Your Files Here !/4. The ITIL Service Value System/16. Continual Improvement and The Guiding Principles.mp4
4.96 MB
~Get Your Files Here !/4. The ITIL Service Value System/2. Opportunity, Demand and Value-en_US.srt
2.85 KB
~Get Your Files Here !/4. The ITIL Service Value System/2. Opportunity, Demand and Value.mp4
14.56 MB
~Get Your Files Here !/4. The ITIL Service Value System/3. The Guiding Principles Overview-en_US.srt
2.22 KB
~Get Your Files Here !/4. The ITIL Service Value System/3. The Guiding Principles Overview.mp4
12.41 MB
~Get Your Files Here !/4. The ITIL Service Value System/4. Guiding Principle #1 Focus on Value-en_US.srt
5.18 KB
~Get Your Files Here !/4. The ITIL Service Value System/4. Guiding Principle #1 Focus on Value.mp4
22.54 MB
~Get Your Files Here !/4. The ITIL Service Value System/5. Guiding Principle #2 Start Where You Are-en_US.srt
2.4 KB
~Get Your Files Here !/4. The ITIL Service Value System/5. Guiding Principle #2 Start Where You Are.mp4
12.92 MB
~Get Your Files Here !/4. The ITIL Service Value System/6. Guiding Principle #3 Progress Iteratively With Feedback-en_US.srt
3.38 KB
~Get Your Files Here !/4. The ITIL Service Value System/6. Guiding Principle #3 Progress Iteratively With Feedback.mp4
16.91 MB
~Get Your Files Here !/4. The ITIL Service Value System/7. Guiding Principle #4 Collaborate and Promote Visibility-en_US.srt
3.82 KB
~Get Your Files Here !/4. The ITIL Service Value System/7. Guiding Principle #4 Collaborate and Promote Visibility.mp4
15.34 MB
~Get Your Files Here !/4. The ITIL Service Value System/8. Guiding Principle #5 Think and Work Holistically-en_US.srt
1.58 KB
~Get Your Files Here !/4. The ITIL Service Value System/8. Guiding Principle #5 Think and Work Holistically.mp4
8.27 MB
~Get Your Files Here !/4. The ITIL Service Value System/9. Guiding Principle #6 Keep it Simple and Practical-en_US.srt
2.62 KB
~Get Your Files Here !/4. The ITIL Service Value System/9. Guiding Principle #6 Keep it Simple and Practical.mp4
14.39 MB
~Get Your Files Here !/4. The ITIL Service Value System/Continual-Improvement-Overview.pdf
108.1 KB
~Get Your Files Here !/4. The ITIL Service Value System/Continual-improvement-and-the-guiding-principles.pdf
99.76 KB
~Get Your Files Here !/4. The ITIL Service Value System/Governance.pdf
227.25 KB
~Get Your Files Here !/4. The ITIL Service Value System/Guiding-Principle-1-Focus-on-Value.pdf
111.87 KB
~Get Your Files Here !/4. The ITIL Service Value System/Guiding-Principle-2-Start-Where-You-Are.pdf
131.53 KB
~Get Your Files Here !/4. The ITIL Service Value System/Guiding-Principle-3-Progress-Iteratively-With-Feedback.pdf
138.45 KB
~Get Your Files Here !/4. The ITIL Service Value System/Guiding-Principle-4-Collaborate-and-Promote-Visibility.pdf
121.37 KB
~Get Your Files Here !/4. The ITIL Service Value System/Guiding-Principle-5-Think-and-Work-Holistically.pdf
80.91 KB
~Get Your Files Here !/4. The ITIL Service Value System/Guiding-Principle-6-Keep-it-Simple-and-Practical.pdf
122.82 KB
~Get Your Files Here !/4. The ITIL Service Value System/Guiding-Principle-7-Optimize-and-Automate.pdf
121.82 KB
~Get Your Files Here !/4. The ITIL Service Value System/Opportunity-Demand-and-Value.pdf
125.98 KB
~Get Your Files Here !/4. The ITIL Service Value System/Service-Value-Chain-Overview.pdf
97.1 KB
~Get Your Files Here !/4. The ITIL Service Value System/Service-Value-Chain-The-6-Activities.pdf
1.25 MB
~Get Your Files Here !/4. The ITIL Service Value System/The-Continual-Improvement-Model.pdf
400.67 KB
~Get Your Files Here !/4. The ITIL Service Value System/The-Guiding-Principles-Overview.pdf
192.46 KB
~Get Your Files Here !/4. The ITIL Service Value System/The-Service-Value-System-Overview.pdf
265.17 KB
~Get Your Files Here !/5. ITIL Management Practices/-80-Questions-with-Answers-Batch-1.pdf
226.87 KB
~Get Your Files Here !/5. ITIL Management Practices/-80-Questions-with-Answers-Batch-2.pdf
3.46 MB
~Get Your Files Here !/5. ITIL Management Practices/-80-Questions-with-Answers-Batch-3.pdf
439.38 KB
~Get Your Files Here !/5. ITIL Management Practices/1. ITIL Management Practices Overview-en_US.srt
1.23 KB
~Get Your Files Here !/5. ITIL Management Practices/1. ITIL Management Practices Overview.mp4
7.81 MB
~Get Your Files Here !/5. ITIL Management Practices/10. General Management Practices Relationship Management-en_US.srt
2.58 KB
~Get Your Files Here !/5. ITIL Management Practices/10. General Management Practices Relationship Management.mp4
14.07 MB
~Get Your Files Here !/5. ITIL Management Practices/11. General Management Practices Risk Management-en_US.srt
3.8 KB
~Get Your Files Here !/5. ITIL Management Practices/11. General Management Practices Risk Management.mp4
20.14 MB
~Get Your Files Here !/5. ITIL Management Practices/12. General Management Practices Service Financial Management-en_US.srt
2.65 KB
~Get Your Files Here !/5. ITIL Management Practices/12. General Management Practices Service Financial Management.mp4
11.95 MB
~Get Your Files Here !/5. ITIL Management Practices/13. General Management Practices Strategy Management-en_US.srt
3.15 KB
~Get Your Files Here !/5. ITIL Management Practices/13. General Management Practices Strategy Management.mp4
18.04 MB
~Get Your Files Here !/5. ITIL Management Practices/14. General Management Practices Supplier Management-en_US.srt
4.42 KB
~Get Your Files Here !/5. ITIL Management Practices/14. General Management Practices Supplier Management.mp4
20.07 MB
~Get Your Files Here !/5. ITIL Management Practices/15. General Management Practices Workforce and Talent Management-en_US.srt
3.08 KB
~Get Your Files Here !/5. ITIL Management Practices/15. General Management Practices Workforce and Talent Management.mp4
14.19 MB
~Get Your Files Here !/5. ITIL Management Practices/16. Service Management Practices Availability Management-en_US.srt
4.89 KB
~Get Your Files Here !/5. ITIL Management Practices/16. Service Management Practices Availability Management.mp4
23.99 MB
~Get Your Files Here !/5. ITIL Management Practices/17. Service Management Practices Business Analysis-en_US.srt
2.37 KB
~Get Your Files Here !/5. ITIL Management Practices/17. Service Management Practices Business Analysis.mp4
12.72 MB
~Get Your Files Here !/5. ITIL Management Practices/18. Service Management Practices Capacity and Performance Management-en_US.srt
2.05 KB
~Get Your Files Here !/5. ITIL Management Practices/18. Service Management Practices Capacity and Performance Management.mp4
10.56 MB
~Get Your Files Here !/5. ITIL Management Practices/19. Service Management Practices Change Control-en_US.srt
2.63 KB
~Get Your Files Here !/5. ITIL Management Practices/19. Service Management Practices Change Control.mp4
11.52 MB
~Get Your Files Here !/5. ITIL Management Practices/2. General Management Practices Architecture Management-en_US.srt
3.39 KB
~Get Your Files Here !/5. ITIL Management Practices/2. General Management Practices Architecture Management.mp4
17.31 MB
~Get Your Files Here !/5. ITIL Management Practices/20. Service Management Practices Incident Management-en_US.srt
2.76 KB
~Get Your Files Here !/5. ITIL Management Practices/20. Service Management Practices Incident Management.mp4
11.53 MB
~Get Your Files Here !/5. ITIL Management Practices/21. Service Management Practices IT Asset Management-en_US.srt
2.25 KB
~Get Your Files Here !/5. ITIL Management Practices/21. Service Management Practices IT Asset Management.mp4
11.54 MB
~Get Your Files Here !/5. ITIL Management Practices/22. Service Management Practices Monitoring and Event Management-en_US.srt
4.07 KB
~Get Your Files Here !/5. ITIL Management Practices/22. Service Management Practices Monitoring and Event Management.mp4
19.54 MB
~Get Your Files Here !/5. ITIL Management Practices/23. Service Management Practices Problem Management-en_US.srt
2.48 KB
~Get Your Files Here !/5. ITIL Management Practices/23. Service Management Practices Problem Management.mp4
12.97 MB
~Get Your Files Here !/5. ITIL Management Practices/24. Service Management Practices Release Management-en_US.srt
1.93 KB
~Get Your Files Here !/5. ITIL Management Practices/24. Service Management Practices Release Management.mp4
10.53 MB
~Get Your Files Here !/5. ITIL Management Practices/25. Service Management Practices Service Catalogue Management-en_US.srt
2.35 KB
~Get Your Files Here !/5. ITIL Management Practices/25. Service Management Practices Service Catalogue Management.mp4
11.5 MB
~Get Your Files Here !/5. ITIL Management Practices/26. Service Management Practices Service Configuration Management-en_US.srt
1.97 KB
~Get Your Files Here !/5. ITIL Management Practices/26. Service Management Practices Service Configuration Management.mp4
9.3 MB
~Get Your Files Here !/5. ITIL Management Practices/27. Service Management Practices Service Continuity Management-en_US.srt
3.91 KB
~Get Your Files Here !/5. ITIL Management Practices/27. Service Management Practices Service Continuity Management.mp4
25.34 MB
~Get Your Files Here !/5. ITIL Management Practices/28. Service Management Practices Service Design-en_US.srt
2.33 KB
~Get Your Files Here !/5. ITIL Management Practices/28. Service Management Practices Service Design.mp4
11.56 MB
~Get Your Files Here !/5. ITIL Management Practices/29. Service Management Practices Service Desk-en_US.srt
3.73 KB
~Get Your Files Here !/5. ITIL Management Practices/29. Service Management Practices Service Desk.mp4
17.6 MB
~Get Your Files Here !/5. ITIL Management Practices/3. General Management Practices Continual improvement-en_US.srt
2.77 KB
~Get Your Files Here !/5. ITIL Management Practices/3. General Management Practices Continual improvement.mp4
14.17 MB
~Get Your Files Here !/5. ITIL Management Practices/30. Service Management Practices Service Level Management-en_US.srt
2.88 KB
~Get Your Files Here !/5. ITIL Management Practices/30. Service Management Practices Service Level Management.mp4
14.6 MB
~Get Your Files Here !/5. ITIL Management Practices/31. Service Management Practices Service Request Management-en_US.srt
2.71 KB
~Get Your Files Here !/5. ITIL Management Practices/31. Service Management Practices Service Request Management.mp4
14.15 MB
~Get Your Files Here !/5. ITIL Management Practices/32. Service Management Practices Service Validation and Testing-en_US.srt
2.34 KB
~Get Your Files Here !/5. ITIL Management Practices/32. Service Management Practices Service Validation and Testing.mp4
14.02 MB
~Get Your Files Here !/5. ITIL Management Practices/33. Technical Management Practices Deployment Management-en_US.srt
2.73 KB
~Get Your Files Here !/5. ITIL Management Practices/33. Technical Management Practices Deployment Management.mp4
13.27 MB
~Get Your Files Here !/5. ITIL Management Practices/34. Technical Management Practices Infrastructure and Platform Management-en_US.srt
2.3 KB
~Get Your Files Here !/5. ITIL Management Practices/34. Technical Management Practices Infrastructure and Platform Management.mp4
11.53 MB
~Get Your Files Here !/5. ITIL Management Practices/35. Technical Management Practices Software Development and Management-en_US.srt
1.52 KB
~Get Your Files Here !/5. ITIL Management Practices/35. Technical Management Practices Software Development and Management.mp4
8 MB
~Get Your Files Here !/5. ITIL Management Practices/4. General Management Practices InfoSec Management-en_US.srt
2.77 KB
~Get Your Files Here !/5. ITIL Management Practices/4. General Management Practices InfoSec Management.mp4
15.93 MB
~Get Your Files Here !/5. ITIL Management Practices/5. General Management Practices Knowledge Management-en_US.srt
1.64 KB
~Get Your Files Here !/5. ITIL Management Practices/5. General Management Practices Knowledge Management.mp4
7.24 MB
~Get Your Files Here !/5. ITIL Management Practices/6. General Management Practices Measurement and Reporting-en_US.srt
2.1 KB
~Get Your Files Here !/5. ITIL Management Practices/6. General Management Practices Measurement and Reporting.mp4
9.34 MB
~Get Your Files Here !/5. ITIL Management Practices/7. General Management Practices Organizational Change Management-en_US.srt
2.9 KB
~Get Your Files Here !/5. ITIL Management Practices/7. General Management Practices Organizational Change Management.mp4
12.22 MB
~Get Your Files Here !/5. ITIL Management Practices/8. General Management Practices Portfolio Management-en_US.srt
3.84 KB
~Get Your Files Here !/5. ITIL Management Practices/8. General Management Practices Portfolio Management.mp4
16.65 MB
~Get Your Files Here !/5. ITIL Management Practices/9. General Management Practices Project Management-en_US.srt
2.24 KB
~Get Your Files Here !/5. ITIL Management Practices/9. General Management Practices Project Management.mp4
10.02 MB
~Get Your Files Here !/5. ITIL Management Practices/Exam-1-Answers-and-Explanations.pdf
374.16 KB
~Get Your Files Here !/5. ITIL Management Practices/Exam-1.pdf
418.07 KB
~Get Your Files Here !/5. ITIL Management Practices/Exam-2-Answers-and-Explanations.pdf
215.23 KB
~Get Your Files Here !/5. ITIL Management Practices/Exam-2.pdf
193.01 KB
~Get Your Files Here !/5. ITIL Management Practices/Exam-3-with-Answers-and-Explanations.pdf
1.55 MB
~Get Your Files Here !/5. ITIL Management Practices/General-Management-Practices-Architecture-Management.pdf
100.13 KB
~Get Your Files Here !/5. ITIL Management Practices/General-Management-Practices-Continual-Improvement.pdf
104.2 KB
~Get Your Files Here !/5. ITIL Management Practices/General-Management-Practices-InfoSec-Management.pdf
161.65 KB
~Get Your Files Here !/5. ITIL Management Practices/General-Management-Practices-Knowledge-Management.pdf
163.65 KB
~Get Your Files Here !/5. ITIL Management Practices/General-Management-Practices-Measurement-and-Reporting.pdf
115.06 KB
~Get Your Files Here !/5. ITIL Management Practices/General-Management-Practices-Organizational-Change-Management.pdf
108.73 KB
~Get Your Files Here !/5. ITIL Management Practices/General-Management-Practices-Portfolio-Management.pdf
176.96 KB
~Get Your Files Here !/5. ITIL Management Practices/General-Management-Practices-Project-Management.pdf
117.09 KB
~Get Your Files Here !/5. ITIL Management Practices/General-Management-Practices-Relationship-Management.pdf
174.53 KB
~Get Your Files Here !/5. ITIL Management Practices/General-Management-Practices-Risk-Management.pdf
196.48 KB
~Get Your Files Here !/5. ITIL Management Practices/General-Management-Practices-Service-Financial-Management.pdf
116.56 KB
~Get Your Files Here !/5. ITIL Management Practices/General-Management-Practices-Strategy-Management.pdf
113.15 KB
~Get Your Files Here !/5. ITIL Management Practices/General-Management-Practices-Supplier-Management.pdf
140.85 KB
~Get Your Files Here !/5. ITIL Management Practices/General-Management-Practices-Workforce-and-Talent-Management.pdf
117.61 KB
~Get Your Files Here !/5. ITIL Management Practices/ITIL-Management-Practices-Overview.pdf
173.88 KB
~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-Availability-Management.pdf
122.77 KB
~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-Business-Analysis.pdf
94.87 KB
~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-Capacity-and-Performance-Management.pdf
119.89 KB
~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-Change-Control.pdf
97.56 KB
~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-IT-Asset-Management.pdf
98.16 KB
~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-Incident-Management.pdf
123.6 KB
~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-Monitoring-and-Event-Management.pdf
117.6 KB
~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-Problem-Management.pdf
161.34 KB
~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-Release-Management.pdf
138.91 KB
~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-Service-Catalogue-Management.pdf
90.25 KB
~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-Service-Configuration-Management.pdf
90.29 KB
~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-Service-Continuity-Management.pdf
270.02 KB
~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-Service-Design.pdf
97.22 KB
~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-Service-Desk.pdf
148.51 KB
~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-Service-Level-Management.pdf
174.73 KB
~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-Service-Request-Management.pdf
146.14 KB
~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-Service-Validation-and-Testing.pdf
101.12 KB
~Get Your Files Here !/5. ITIL Management Practices/Technical-Management-Practices-Deployment-Management.pdf
101.34 KB
~Get Your Files Here !/5. ITIL Management Practices/Technical-Management-Practices-Infrastructure-and-Platform-Management.pdf
100.95 KB
~Get Your Files Here !/5. ITIL Management Practices/Technical-Management-Practices-Software-Development-and-Management.pdf
104.18 KB
~Get Your Files Here !/Bonus Resources.txt
357 B
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