ITIL v3 Foundations - Complete ITIL Exam Preparation Course [Video]
大小
2.9 GB
文件数
105
Info Hash:
AF5E2002FAECCC71361076636A2A0FBA5D69D764
收录时间
2025-12-20 02:26:11
更新时间
2025-12-20 02:26:11
文件列表 (105)
1.The Foundations of the Foundations Course/001.Welcome to the ITILv3 Foundations Course!.mp4
157.27 MB
1.The Foundations of the Foundations Course/002.Exam Fundamentals.mp4
10.88 MB
1.The Foundations of the Foundations Course/003.ITSM and ITIL.mp4
12.07 MB
1.The Foundations of the Foundations Course/004.Where Can I Take the ITIL Foundations Exam.mp4
9.86 MB
1.The Foundations of the Foundations Course/005.What Does ITIL Provide.mp4
20.18 MB
1.The Foundations of the Foundations Course/006.Best Practices.mp4
38.09 MB
1.The Foundations of the Foundations Course/007.Essential Definitions.mp4
72.14 MB
1.The Foundations of the Foundations Course/008.Governance Control.mp4
22.06 MB
1.The Foundations of the Foundations Course/009.Organizational Structure.mp4
28.24 MB
1.The Foundations of the Foundations Course/010.Risk.mp4
28.05 MB
1.The Foundations of the Foundations Course/011.Toolsets in ITIL.mp4
11.08 MB
2.The Service Lifecycle/012.The Service Lifecycle.mp4
13.72 MB
3.Service Strategy/013.Service Strategy (Overview).mp4
26.96 MB
3.Service Strategy/014.Objectives of Service Strategy.mp4
27.7 MB
3.Service Strategy/015.Creating Value.mp4
32.61 MB
3.Service Strategy/016.Assets in Service Strategy.mp4
62.8 MB
3.Service Strategy/017.Strategy Management Process.mp4
11.64 MB
3.Service Strategy/018.Service Portfolio Management Process.mp4
32.76 MB
3.Service Strategy/019.Business Relationship Management Process.mp4
24.52 MB
3.Service Strategy/020.Financial Management Process.mp4
53.88 MB
3.Service Strategy/021.Demand Management Process.mp4
17.31 MB
3.Service Strategy/022.Roles in Service Strategy.mp4
12.14 MB
3.Service Strategy/023.Tools in Service Strategy.mp4
11.66 MB
4.Service Design/024.Service Design (Overview).mp4
25.54 MB
4.Service Design/025.Objectives of Service Design.mp4
47.05 MB
4.Service Design/026."Complete" Service Design.mp4
25.86 MB
4.Service Design/027.The Four P's of Service Design.mp4
17.83 MB
4.Service Design/028.Service Design Packages (SDPs).mp4
56.53 MB
4.Service Design/029.Design Coordination Process.mp4
19.25 MB
4.Service Design/030.Service Catalog Management Process.mp4
38.08 MB
4.Service Design/031.Types of Service Catalogs.mp4
38.64 MB
4.Service Design/032.Service Level Management (SLM) Process.mp4
38.55 MB
4.Service Design/033.Service Level Management (SLM) Process (Continued).mp4
37.6 MB
4.Service Design/034.Capacity Management.mp4
32.6 MB
4.Service Design/035.Capacity Management Process (Continued).mp4
45.02 MB
4.Service Design/036.Availability Management Process.mp4
55.34 MB
4.Service Design/037.Reactive and Proactive Availability.mp4
18.75 MB
4.Service Design/038.Risk Analysis in Availability.mp4
33.59 MB
4.Service Design/039.Component Failure Impact Analysis.mp4
7.87 MB
4.Service Design/040.Fault-Tree Analysis.mp4
16.86 MB
4.Service Design/041.Expanded Incident Lifecycle.mp4
36.09 MB
4.Service Design/042.Availability Measurement.mp4
19.31 MB
4.Service Design/043.IT Service Continuity Management.mp4
40.78 MB
4.Service Design/044.Information Security Management Process.mp4
35.98 MB
4.Service Design/045.Supplier Management Process.mp4
35.53 MB
4.Service Design/046.Roles in Service Design.mp4
6.51 MB
4.Service Design/047.Tools in Service Design.mp4
8.58 MB
5.Service Transition/048.Service Transition (Overview).mp4
13.64 MB
5.Service Transition/049.Objectives of Service Transition.mp4
31.8 MB
5.Service Transition/050.Outsourcing in Service Transition.mp4
21.06 MB
5.Service Transition/051.Transition Planning and Support.mp4
19.19 MB
5.Service Transition/052.Knowledge Management.mp4
36.61 MB
5.Service Transition/053.Service Asset and Configuration Management.mp4
22.49 MB
5.Service Transition/054.SACM Definitions and Concepts.mp4
50.86 MB
5.Service Transition/055.SACM's 5 Principles.mp4
24.98 MB
5.Service Transition/056.Change Management.mp4
33 MB
5.Service Transition/057.3 Types of Changes.mp4
39.03 MB
5.Service Transition/058.Change Process Flow.mp4
46.45 MB
5.Service Transition/059.Change Advisory Board.mp4
21.67 MB
5.Service Transition/060.Change Authority.mp4
12.76 MB
5.Service Transition/061.Change Models.mp4
15.59 MB
5.Service Transition/062.Change Documents.mp4
15.68 MB
5.Service Transition/063.Release and Deployment Management.mp4
34.73 MB
5.Service Transition/064.Release & Deployment Assets.mp4
22.34 MB
5.Service Transition/065.Release and Deployment Process.mp4
35.05 MB
5.Service Transition/066.Service Validation and Testing Process.mp4
10.18 MB
5.Service Transition/067.Change Evaluation.mp4
9.57 MB
5.Service Transition/068.Roles in Service Transition.mp4
5.77 MB
5.Service Transition/069.Tools in Service Transition.mp4
11.65 MB
6.Service Operations/070.Service Operation (Overview).mp4
21.35 MB
6.Service Operations/071.Objectives of Service Operation.mp4
11.6 MB
6.Service Operations/072.Principles of Service Operation.mp4
28.66 MB
6.Service Operations/073.Event Management.mp4
17.61 MB
6.Service Operations/074.Event Types.mp4
24.7 MB
6.Service Operations/075.Incident Management – Purpose.mp4
16.31 MB
6.Service Operations/076.Incident Management – Scope.mp4
20.47 MB
6.Service Operations/077.Incident Management Process.mp4
47.91 MB
6.Service Operations/078.Major Incidents.mp4
14.17 MB
6.Service Operations/079.Models for Incident Handling.mp4
16.87 MB
6.Service Operations/080.Problem Management.mp4
27.35 MB
6.Service Operations/081.Problem Management Concepts.mp4
25.32 MB
6.Service Operations/082.Problem Management Process.mp4
46.05 MB
6.Service Operations/083.Request Fulfillment Process.mp4
35.09 MB
6.Service Operations/084.Access Management.mp4
22.05 MB
6.Service Operations/085.The Service Desk.mp4
25.36 MB
6.Service Operations/086.Service Desk Functions.mp4
28.98 MB
6.Service Operations/087.Service Desk Personnel.mp4
28.22 MB
6.Service Operations/088.Structure of the Service Desk.mp4
34.2 MB
6.Service Operations/089.IT Operations Management.mp4
24.22 MB
6.Service Operations/090.Technical Management.mp4
13.85 MB
6.Service Operations/091.Applications Management.mp4
13.95 MB
6.Service Operations/092.Roles in Service Operation.mp4
8.35 MB
6.Service Operations/093.Tools in Service Operation.mp4
34.64 MB
6.Service Operations/094.Service Operations Interactions.mp4
16.2 MB
7.Continual Service Improvement (CSI)/095.Continual Service Improvement (Overview).mp4
23.15 MB
7.Continual Service Improvement (CSI)/096.Objectives of Continual Service Improvement.mp4
25.07 MB
7.Continual Service Improvement (CSI)/097.Principles of CSI.mp4
46.05 MB
7.Continual Service Improvement (CSI)/098.CSI Process.mp4
31.59 MB
7.Continual Service Improvement (CSI)/099.An Approach to CSI.mp4
24.74 MB
7.Continual Service Improvement (CSI)/100.Metrics and Measures.mp4
41.84 MB
7.Continual Service Improvement (CSI)/101.Putting CSI into Practice.mp4
46.28 MB
7.Continual Service Improvement (CSI)/102.Roles in CSI.mp4
11.06 MB
7.Continual Service Improvement (CSI)/103.Tools in CSI.mp4
15.83 MB
8.Conclusion/104.Conclusions and Congratulations!.mp4
87.64 MB
Exercise Files/code_33835.zip
820.99 KB