[ CourseLala.com ] Linkedin - IT Service Management - ISO - IEC 20000-1
大小387.33 MB
文件数60
Info Hash:708E6724F1FF336697990E12520DCB19DDCB90FB
收录时间2026-03-06 08:38:34
更新时间2026-03-06 09:00:48
文件列表 (60)
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180 B
~Get Your Files Here !/01 - Introduction/01 - Learning ISOIEC 20000.mp4
7.77 MB
~Get Your Files Here !/01 - Introduction/01 - Learning ISOIEC 20000.srt
3.41 KB
~Get Your Files Here !/01 - Introduction/02 - What this course is about.mp4
8.75 MB
~Get Your Files Here !/01 - Introduction/02 - What this course is about.srt
4.27 KB
~Get Your Files Here !/02 - 1. Introduction to ISO 20000/01 - Demystifying standards.mp4
17.99 MB
~Get Your Files Here !/02 - 1. Introduction to ISO 20000/01 - Demystifying standards.srt
10.14 KB
~Get Your Files Here !/02 - 1. Introduction to ISO 20000/02 - What is ISOIEC 20000.mp4
8.81 MB
~Get Your Files Here !/02 - 1. Introduction to ISO 20000/02 - What is ISOIEC 20000.srt
4.85 KB
~Get Your Files Here !/02 - 1. Introduction to ISO 20000/03 - The ISOIEC 20000 family of documents.mp4
13.36 MB
~Get Your Files Here !/02 - 1. Introduction to ISO 20000/03 - The ISOIEC 20000 family of documents.srt
5.63 KB
~Get Your Files Here !/02 - 1. Introduction to ISO 20000/04 - Evolution of ISOIEC 20000.mp4
8.82 MB
~Get Your Files Here !/02 - 1. Introduction to ISO 20000/04 - Evolution of ISOIEC 20000.srt
5.84 KB
~Get Your Files Here !/02 - 1. Introduction to ISO 20000/05 - Breakdown of the ISOIEC 20000 standard.mp4
13.97 MB
~Get Your Files Here !/02 - 1. Introduction to ISO 20000/05 - Breakdown of the ISOIEC 20000 standard.srt
7.28 KB
~Get Your Files Here !/03 - 2. Service Management System (SMS) Requirements ISOIEC 20000-1/01 - The Service Management System (SMS) scope and structure.mp4
7.99 MB
~Get Your Files Here !/03 - 2. Service Management System (SMS) Requirements ISOIEC 20000-1/01 - The Service Management System (SMS) scope and structure.srt
4.49 KB
~Get Your Files Here !/03 - 2. Service Management System (SMS) Requirements ISOIEC 20000-1/02 - Context of the organization.mp4
13.2 MB
~Get Your Files Here !/03 - 2. Service Management System (SMS) Requirements ISOIEC 20000-1/02 - Context of the organization.srt
5.9 KB
~Get Your Files Here !/03 - 2. Service Management System (SMS) Requirements ISOIEC 20000-1/03 - Leadership.mp4
11.62 MB
~Get Your Files Here !/03 - 2. Service Management System (SMS) Requirements ISOIEC 20000-1/03 - Leadership.srt
6.63 KB
~Get Your Files Here !/03 - 2. Service Management System (SMS) Requirements ISOIEC 20000-1/04 - Planning.mp4
14.35 MB
~Get Your Files Here !/03 - 2. Service Management System (SMS) Requirements ISOIEC 20000-1/04 - Planning.srt
6.27 KB
~Get Your Files Here !/03 - 2. Service Management System (SMS) Requirements ISOIEC 20000-1/05 - Support of the SMS.mp4
23.78 MB
~Get Your Files Here !/03 - 2. Service Management System (SMS) Requirements ISOIEC 20000-1/05 - Support of the SMS.srt
10.91 KB
~Get Your Files Here !/03 - 2. Service Management System (SMS) Requirements ISOIEC 20000-1/06 - Operation of the SMS.mp4
4.89 MB
~Get Your Files Here !/03 - 2. Service Management System (SMS) Requirements ISOIEC 20000-1/06 - Operation of the SMS.srt
2.58 KB
~Get Your Files Here !/03 - 2. Service Management System (SMS) Requirements ISOIEC 20000-1/07 - Performance evaluation.mp4
13.82 MB
~Get Your Files Here !/03 - 2. Service Management System (SMS) Requirements ISOIEC 20000-1/07 - Performance evaluation.srt
6.4 KB
~Get Your Files Here !/03 - 2. Service Management System (SMS) Requirements ISOIEC 20000-1/08 - Improvement.mp4
8.67 MB
~Get Your Files Here !/03 - 2. Service Management System (SMS) Requirements ISOIEC 20000-1/08 - Improvement.srt
3.68 KB
~Get Your Files Here !/04 - 3. Deep Dive Operation of the SMS/01 - Focus on operation of the SMS clause.mp4
9.14 MB
~Get Your Files Here !/04 - 3. Deep Dive Operation of the SMS/01 - Focus on operation of the SMS clause.srt
5.68 KB
~Get Your Files Here !/04 - 3. Deep Dive Operation of the SMS/02 - Use the service portfolio to create value.mp4
23.81 MB
~Get Your Files Here !/04 - 3. Deep Dive Operation of the SMS/02 - Use the service portfolio to create value.srt
15.6 KB
~Get Your Files Here !/04 - 3. Deep Dive Operation of the SMS/03 - Manage expectations with relationships and agreements.mp4
15.49 MB
~Get Your Files Here !/04 - 3. Deep Dive Operation of the SMS/03 - Manage expectations with relationships and agreements.srt
11.62 KB
~Get Your Files Here !/04 - 3. Deep Dive Operation of the SMS/04 - Balance supply and demand when delivering services.mp4
10.36 MB
~Get Your Files Here !/04 - 3. Deep Dive Operation of the SMS/04 - Balance supply and demand when delivering services.srt
7.87 KB
~Get Your Files Here !/04 - 3. Deep Dive Operation of the SMS/05 - Design, build, and transition services and components.mp4
16.66 MB
~Get Your Files Here !/04 - 3. Deep Dive Operation of the SMS/05 - Design, build, and transition services and components.srt
13.14 KB
~Get Your Files Here !/04 - 3. Deep Dive Operation of the SMS/06 - Manage issue resolution and service fulfillment.mp4
16.14 MB
~Get Your Files Here !/04 - 3. Deep Dive Operation of the SMS/06 - Manage issue resolution and service fulfillment.srt
13.19 KB
~Get Your Files Here !/04 - 3. Deep Dive Operation of the SMS/07 - Address assurance risks to availability and protection.mp4
14.25 MB
~Get Your Files Here !/04 - 3. Deep Dive Operation of the SMS/07 - Address assurance risks to availability and protection.srt
10.44 KB
~Get Your Files Here !/05 - 4. Guidance on the Application of Service Management Systems ISOIEC 20000-2/01 - Application of the guidance.mp4
18.32 MB
~Get Your Files Here !/05 - 4. Guidance on the Application of Service Management Systems ISOIEC 20000-2/01 - Application of the guidance.srt
8.95 KB
~Get Your Files Here !/05 - 4. Guidance on the Application of Service Management Systems ISOIEC 20000-2/02 - Structure of the guidance.mp4
12.33 MB
~Get Your Files Here !/05 - 4. Guidance on the Application of Service Management Systems ISOIEC 20000-2/02 - Structure of the guidance.srt
7.23 KB
~Get Your Files Here !/05 - 4. Guidance on the Application of Service Management Systems ISOIEC 20000-2/03 - Real-world application case study.mp4
25.44 MB
~Get Your Files Here !/05 - 4. Guidance on the Application of Service Management Systems ISOIEC 20000-2/03 - Real-world application case study.srt
18.73 KB
~Get Your Files Here !/05 - 4. Guidance on the Application of Service Management Systems ISOIEC 20000-2/04 - Top tips and tricks.mp4
13.73 MB
~Get Your Files Here !/05 - 4. Guidance on the Application of Service Management Systems ISOIEC 20000-2/04 - Top tips and tricks.srt
8.3 KB
~Get Your Files Here !/06 - 5. ISO Certification/01 - What it means to be certified.mp4
15.92 MB
~Get Your Files Here !/06 - 5. ISO Certification/01 - What it means to be certified.srt
7.56 KB
~Get Your Files Here !/06 - 5. ISO Certification/02 - Certification path.mp4
9.3 MB
~Get Your Files Here !/06 - 5. ISO Certification/02 - Certification path.srt
8.32 KB
~Get Your Files Here !/07 - Conclusion/01 - Next steps.mp4
8.43 MB
~Get Your Files Here !/07 - Conclusion/01 - Next steps.srt