Основы управления ИТ услугами по ITIL 4.0
大小
1.08 GB
文件数
25
Info Hash:
8E9D09090C7B0A63FBCEB840C61EA25E6CCB5857
收录时间
2025-12-13 10:56:09
更新时间
2025-12-20 23:21:54
文件列表 (25)
ITIL4/ITIL 4 Sample Exam.pdf
3.01 MB
ITIL4/ITIL v4 Foundation_2019_v1_1.pptx
16.58 MB
ITIL4/ITIL4_Семинар.pptx
660.91 KB
ITIL4/Official Presentation.pdf
11.9 MB
ITIL4/Examples_Samples/ITEffectiveness.doc
62 KB
ITIL4/Examples_Samples/Risk Management Лаб.xls
152 KB
ITIL4/Examples_Samples/Service_Catalogue_Structure.xlsx
12.62 KB
ITIL4/Examples_Samples/SLA интернет банк.docx
22.27 KB
ITIL4/Examples_Samples/sla_itsm.pdf
68.75 KB
ITIL4/Examples_Samples/srs_title.docx
34.01 KB
ITIL4/Examples_Samples/SVS_webinar_Пример.docx
89.82 KB
ITIL4/Examples_Samples/WorkFlow_Заявка.doc
243.5 KB
ITIL4/Examples_Samples/Пример SLA и SC CROC..docx
164.35 KB
ITIL4/Examples_Samples/Сервисный каталог.xlsx
11.58 KB
ITIL4/Examples_Samples/Сервисный каталог_reklama_2.xlsx
14.34 KB
ITIL4/Examples_Samples/Соглашение SLA_типовое_02.doc
85 KB
ITIL4/Examples_Samples/Workflow/CHG workflow v.0.1.pdf
159.27 KB
ITIL4/Examples_Samples/Workflow/INC workflow v.0.1.pdf
202.45 KB
ITIL4/Examples_Samples/Workflow/PRB workflow v.0.1.pdf
118.44 KB