[ FreeCourseWeb.com ] Linkedin - Learning Microsoft Dynamics for Customer Service
大小
810.41 MB
文件数
56
Info Hash:
5A0596D2690EF31291309B5A1DCEF651A299D861
收录时间
2025-12-28 07:45:18
更新时间
2025-12-28 07:45:18
文件列表 (56)
Get Bonus Downloads Here.url
183 B
~Get Your Files Here !/1. Introduction/001. Discover Dynamics 365 Customer Service.en.srt
1.21 KB
~Get Your Files Here !/1. Introduction/001. Discover Dynamics 365 Customer Service.mp4
7.14 MB
~Get Your Files Here !/1. Introduction/002. Understanding Dynamics 365 customization.en.srt
1.18 KB
~Get Your Files Here !/1. Introduction/002. Understanding Dynamics 365 customization.mp4
6.41 MB
~Get Your Files Here !/2. Dynamics 365 Customer Service The Basics/003. What is Dynamics 365 Customer Service.en.srt
1.97 KB
~Get Your Files Here !/2. Dynamics 365 Customer Service The Basics/003. What is Dynamics 365 Customer Service.mp4
12.18 MB
~Get Your Files Here !/2. Dynamics 365 Customer Service The Basics/004. Navigating in Dynamics 365.en.srt
9.68 KB
~Get Your Files Here !/2. Dynamics 365 Customer Service The Basics/004. Navigating in Dynamics 365.mp4
53.51 MB
~Get Your Files Here !/2. Dynamics 365 Customer Service The Basics/005. Access and sorting records and views.en.srt
6.91 KB
~Get Your Files Here !/2. Dynamics 365 Customer Service The Basics/005. Access and sorting records and views.mp4
41.38 MB
~Get Your Files Here !/2. Dynamics 365 Customer Service The Basics/006. Use quick create to create a new record.en.srt
6 KB
~Get Your Files Here !/2. Dynamics 365 Customer Service The Basics/006. Use quick create to create a new record.mp4
30.66 MB
~Get Your Files Here !/2. Dynamics 365 Customer Service The Basics/007. Build queries with Advanced Find.en.srt
10.97 KB
~Get Your Files Here !/2. Dynamics 365 Customer Service The Basics/007. Build queries with Advanced Find.mp4
65.67 MB
~Get Your Files Here !/2. Dynamics 365 Customer Service The Basics/008. Work with search in Dynamics 365.en.srt
4.17 KB
~Get Your Files Here !/2. Dynamics 365 Customer Service The Basics/008. Work with search in Dynamics 365.mp4
22.34 MB
~Get Your Files Here !/2. Dynamics 365 Customer Service The Basics/009. End-user personalization options.en.srt
5.29 KB
~Get Your Files Here !/2. Dynamics 365 Customer Service The Basics/009. End-user personalization options.mp4
29.47 MB
~Get Your Files Here !/2. Dynamics 365 Customer Service The Basics/010. Customer Service Hub vs. Customer Service workspace.en.srt
7.08 KB
~Get Your Files Here !/2. Dynamics 365 Customer Service The Basics/010. Customer Service Hub vs. Customer Service workspace.mp4
41.09 MB
~Get Your Files Here !/3. Case Management/011. What is a case.en.srt
1.83 KB
~Get Your Files Here !/3. Case Management/011. What is a case.mp4
9.28 MB
~Get Your Files Here !/3. Case Management/012. Various ways cases can be created.en.srt
6.58 KB
~Get Your Files Here !/3. Case Management/012. Various ways cases can be created.mp4
40.8 MB
~Get Your Files Here !/3. Case Management/013. Streamline processes with business process flows.en.srt
5.56 KB
~Get Your Files Here !/3. Case Management/013. Streamline processes with business process flows.mp4
31.67 MB
~Get Your Files Here !/3. Case Management/014. Using the timeline to track activities and notes to a case.en.srt
2.35 KB
~Get Your Files Here !/3. Case Management/014. Using the timeline to track activities and notes to a case.mp4
14.66 MB
~Get Your Files Here !/4. Service Level Agreements and Entitlements/015. Service level agreement administration.en.srt
9.37 KB
~Get Your Files Here !/4. Service Level Agreements and Entitlements/015. Service level agreement administration.mp4
49.61 MB
~Get Your Files Here !/4. Service Level Agreements and Entitlements/016. Using service level agreement with cases.en.srt
5.6 KB
~Get Your Files Here !/4. Service Level Agreements and Entitlements/016. Using service level agreement with cases.mp4
34.74 MB
~Get Your Files Here !/4. Service Level Agreements and Entitlements/017. Entitlements in case management.en.srt
9.57 KB
~Get Your Files Here !/4. Service Level Agreements and Entitlements/017. Entitlements in case management.mp4
56.71 MB
~Get Your Files Here !/5. Knowledge Articles/018. Managing knowledge articles.en.srt
9.17 KB
~Get Your Files Here !/5. Knowledge Articles/018. Managing knowledge articles.mp4
54.41 MB
~Get Your Files Here !/5. Knowledge Articles/019. Using knowledge articles with cases.en.srt
4.72 KB
~Get Your Files Here !/5. Knowledge Articles/019. Using knowledge articles with cases.mp4
26.26 MB
~Get Your Files Here !/5. Knowledge Articles/020. Using knowledge search.en.srt
3.52 KB
~Get Your Files Here !/5. Knowledge Articles/020. Using knowledge search.mp4
17.31 MB
~Get Your Files Here !/6. Queue Management/021. Managing queues.en.srt
2.09 KB
~Get Your Files Here !/6. Queue Management/021. Managing queues.mp4
11.04 MB
~Get Your Files Here !/6. Queue Management/022. Routing rules and assignment.en.srt
2.12 KB
~Get Your Files Here !/6. Queue Management/022. Routing rules and assignment.mp4
11.85 MB
~Get Your Files Here !/7. Reporting and Analytics in Dynamics 365/023. Charts and dashboards.en.srt
9.77 KB
~Get Your Files Here !/7. Reporting and Analytics in Dynamics 365/023. Charts and dashboards.mp4
55.59 MB
~Get Your Files Here !/7. Reporting and Analytics in Dynamics 365/024. Interactive dashboards.en.srt
6.32 KB
~Get Your Files Here !/7. Reporting and Analytics in Dynamics 365/024. Interactive dashboards.mp4
37.5 MB
~Get Your Files Here !/7. Reporting and Analytics in Dynamics 365/025. Customer Service historical analytics.en.srt
3.8 KB
~Get Your Files Here !/7. Reporting and Analytics in Dynamics 365/025. Customer Service historical analytics.mp4
21.6 MB
~Get Your Files Here !/7. Reporting and Analytics in Dynamics 365/026. Excel templates.en.srt
3.26 KB
~Get Your Files Here !/7. Reporting and Analytics in Dynamics 365/026. Excel templates.mp4
20.31 MB
~Get Your Files Here !/8. Conclusion/027. Learn more about Dynamics 365 Customer Service.en.srt
1.18 KB
~Get Your Files Here !/8. Conclusion/027. Learn more about Dynamics 365 Customer Service.mp4
7.08 MB
~Get Your Files Here !/Bonus Resources.txt
386 B