[ WebToolTip.com ] Udemy - Generative AI For Customer Experience Analyst

📄

Get Bonus Downloads Here.url

180 B

🎬

~Get Your Files Here !/1 - Introduction to Generative AI for CX/1 - Understanding Generative AI and LLMs.mp4

15.11 MB

🎬

~Get Your Files Here !/1 - Introduction to Generative AI for CX/2 - Role of CX Analysts in the AI age.mp4

13 MB

🎬

~Get Your Files Here !/1 - Introduction to Generative AI for CX/3 - CX 360 Mapping Generative AI across the customer lifecycle.mp4

15.04 MB

💻

~Get Your Files Here !/10 - 1000 Prompts Generative AI for Customer Experience/24 - Analyzing CSAT Responses with Prompts.html

1.88 KB

💻

~Get Your Files Here !/10 - 1000 Prompts Generative AI for Customer Experience/25 - Generating Themes from OpenEnded Survey Data.html

1.79 KB

💻

~Get Your Files Here !/10 - 1000 Prompts Generative AI for Customer Experience/26 - Classifying NPS Responses by Topic and Sentiment.html

1.76 KB

💻

~Get Your Files Here !/10 - 1000 Prompts Generative AI for Customer Experience/27 - Summarizing CES Feedback for Product Teams.html

1.75 KB

💻

~Get Your Files Here !/10 - 1000 Prompts Generative AI for Customer Experience/28 - RealTime Survey Feedback Alerts.html

1.92 KB

💻

~Get Your Files Here !/10 - 1000 Prompts Generative AI for Customer Experience/29 - Intent Detection in Chat Logs.html

1.86 KB

💻

~Get Your Files Here !/10 - 1000 Prompts Generative AI for Customer Experience/30 - Emotion Sentiment Analysis from Live Chats.html

1.96 KB

💻

~Get Your Files Here !/10 - 1000 Prompts Generative AI for Customer Experience/31 - Escalation Trigger Detection from Support Threads.html

2.1 KB

💻

~Get Your Files Here !/10 - 1000 Prompts Generative AI for Customer Experience/32 - Summarizing Support Conversations for CRM Logging.html

1.88 KB

💻

~Get Your Files Here !/10 - 1000 Prompts Generative AI for Customer Experience/33 - Extracting Key Phrases from Customer Emails.html

1.83 KB

💻

~Get Your Files Here !/10 - 1000 Prompts Generative AI for Customer Experience/34 - Clustering Customer Reviews into Themes.html

1.91 KB

💻

~Get Your Files Here !/10 - 1000 Prompts Generative AI for Customer Experience/35 - Generating Weekly VoC Reports.html

1.88 KB

💻

~Get Your Files Here !/10 - 1000 Prompts Generative AI for Customer Experience/36 - Extracting Quotes for Marketing or PR Use.html

1.8 KB

💻

~Get Your Files Here !/10 - 1000 Prompts Generative AI for Customer Experience/37 - Mapping Feedback to Product Categories.html

1.82 KB

💻

~Get Your Files Here !/10 - 1000 Prompts Generative AI for Customer Experience/38 - Prompting for Competitive Insights from Reviews.html

1.8 KB

💻

~Get Your Files Here !/10 - 1000 Prompts Generative AI for Customer Experience/39 - Identifying AtRisk Customers from Comments.html

1.81 KB

💻

~Get Your Files Here !/10 - 1000 Prompts Generative AI for Customer Experience/40 - Prompting for Root Cause of Dissatisfaction.html

1.82 KB

💻

~Get Your Files Here !/10 - 1000 Prompts Generative AI for Customer Experience/41 - Flagging Churn Risk Based on Complaint Tone.html

1.82 KB

💻

~Get Your Files Here !/10 - 1000 Prompts Generative AI for Customer Experience/42 - Summarizing Complaints by SegmentRegion.html

1.78 KB

💻

~Get Your Files Here !/10 - 1000 Prompts Generative AI for Customer Experience/43 - Generating Churn Prediction Tags from History.html

1.78 KB

💻

~Get Your Files Here !/10 - 1000 Prompts Generative AI for Customer Experience/44 - Generating Behavioral Personas from Usage Logs.html

1.74 KB

💻

~Get Your Files Here !/10 - 1000 Prompts Generative AI for Customer Experience/45 - Clustering Users by Loyalty Stage via Prompting.html

1.78 KB

💻

~Get Your Files Here !/10 - 1000 Prompts Generative AI for Customer Experience/46 - Mapping Emotions Across Customer Journeys.html

1.73 KB

💻

~Get Your Files Here !/10 - 1000 Prompts Generative AI for Customer Experience/47 - Crafting Empathy Maps Using AI Outputs.html

1.73 KB

💻

~Get Your Files Here !/10 - 1000 Prompts Generative AI for Customer Experience/48 - Segmenting by Frequency and Product Feedback.html

1.72 KB

💻

~Get Your Files Here !/10 - 1000 Prompts Generative AI for Customer Experience/49 - Generating SOPs from Complaint Categories.html

1.69 KB

💻

~Get Your Files Here !/10 - 1000 Prompts Generative AI for Customer Experience/50 - Drafting Escalation Scripts for Agents.html

1.73 KB

💻

~Get Your Files Here !/10 - 1000 Prompts Generative AI for Customer Experience/51 - Prompting Action Plans for Known Issues.html

1.72 KB

💻

~Get Your Files Here !/10 - 1000 Prompts Generative AI for Customer Experience/52 - Creating Apology Templates from CSAT Feedback.html

1.74 KB

💻

~Get Your Files Here !/10 - 1000 Prompts Generative AI for Customer Experience/53 - Generating PostEscalation FollowUp Prompts.html

1.71 KB

💻

~Get Your Files Here !/10 - 1000 Prompts Generative AI for Customer Experience/54 - PromptGenerated Survey Question Suggestions.html

1.72 KB

💻

~Get Your Files Here !/10 - 1000 Prompts Generative AI for Customer Experience/55 - Rewriting Surveys for Empathetic Tone.html

1.62 KB

💻

~Get Your Files Here !/10 - 1000 Prompts Generative AI for Customer Experience/56 - Creating PostChat Surveys Using Prompt Templates.html

1.64 KB

💻

~Get Your Files Here !/10 - 1000 Prompts Generative AI for Customer Experience/57 - AutoGenerating Multilanguage Survey Forms.html

1.67 KB

💻

~Get Your Files Here !/10 - 1000 Prompts Generative AI for Customer Experience/58 - Drafting Personalized Survey Requests by Segment.html

1.66 KB

💻

~Get Your Files Here !/10 - 1000 Prompts Generative AI for Customer Experience/59 - Translating Feedback with Cultural Adaptation Prompts.html

1.77 KB

💻

~Get Your Files Here !/10 - 1000 Prompts Generative AI for Customer Experience/60 - Prompting for ToneAdjusted Replies by Country.html

1.68 KB

💻

~Get Your Files Here !/10 - 1000 Prompts Generative AI for Customer Experience/61 - Localizing Scripts for Global Markets.html

1.78 KB

💻

~Get Your Files Here !/10 - 1000 Prompts Generative AI for Customer Experience/62 - Analyzing Sentiment Across Languages.html

1.71 KB

💻

~Get Your Files Here !/10 - 1000 Prompts Generative AI for Customer Experience/63 - Creating VoiceReady Prompts for IVRs.html

1.59 KB

💻

~Get Your Files Here !/10 - 1000 Prompts Generative AI for Customer Experience/64 - Weekly CX Summary Generation via Prompts.html

1.58 KB

💻

~Get Your Files Here !/10 - 1000 Prompts Generative AI for Customer Experience/65 - Creating Executive Insights from CSAT Trends.html

1.63 KB

💻

~Get Your Files Here !/10 - 1000 Prompts Generative AI for Customer Experience/66 - Generating Slack Updates for VoC Teams.html

1.68 KB

💻

~Get Your Files Here !/10 - 1000 Prompts Generative AI for Customer Experience/67 - AI Prompts for Team Huddles and CX Wins.html

1.7 KB

💻

~Get Your Files Here !/10 - 1000 Prompts Generative AI for Customer Experience/68 - Creating CX Performance Dashboards with Prompt Output.html

1.64 KB

💻

~Get Your Files Here !/10 - 1000 Prompts Generative AI for Customer Experience/69 - Generating Personalized FollowUp Emails from Reviews.html

1.79 KB

💻

~Get Your Files Here !/10 - 1000 Prompts Generative AI for Customer Experience/70 - Creating Offers Based on NPS and Feedback.html

1.79 KB

💻

~Get Your Files Here !/10 - 1000 Prompts Generative AI for Customer Experience/71 - Writing Targeted Onboarding Messages.html

1.72 KB

💻

~Get Your Files Here !/10 - 1000 Prompts Generative AI for Customer Experience/72 - Generating Dynamic Banners Based on CX History.html

1.67 KB

💻

~Get Your Files Here !/10 - 1000 Prompts Generative AI for Customer Experience/73 - Prompting for Reengagement Strategies.html

1.73 KB

💻

~Get Your Files Here !/2 - Downloadable Files/4 - Dataset File.html

16 B

📄

~Get Your Files Here !/2 - Downloadable Files/4 - fully-translated-cx-dataset-with-csat-ces-nps.csv

1.01 MB

💻

~Get Your Files Here !/2 - Downloadable Files/5 - Prompt Used in Live Demos.html

15 B

📄

~Get Your Files Here !/2 - Downloadable Files/5 - Prompt-used-in-live-demos.docx

14.59 KB

🎬

~Get Your Files Here !/3 - Prompt Engineering for CX Analysts/6 - What is Prompt Engineering.mp4

11.07 MB

🎬

~Get Your Files Here !/3 - Prompt Engineering for CX Analysts/7 - Instructional vs Analytical Prompts for CX tasks.mp4

14.12 MB

🎬

~Get Your Files Here !/3 - Prompt Engineering for CX Analysts/8 - Zeroshot Oneshot Fewshot techniques in customer messaging.mp4

13.62 MB

🎬

~Get Your Files Here !/3 - Prompt Engineering for CX Analysts/9 - Crafting structured prompts for VoC summaries and chat analytics.mp4

9.54 MB

🎬

~Get Your Files Here !/4 - Personalization Using Generative AI/10 - Generating Customer Personas from Behavioral Data.mp4

13.12 MB

🎬

~Get Your Files Here !/4 - Personalization Using Generative AI/11 - AIbased Empathy Maps and Journey Maps.mp4

13.35 MB

🎬

~Get Your Files Here !/4 - Personalization Using Generative AI/12 - Realtime content generation for offers and emails.mp4

10.57 MB

🎬

~Get Your Files Here !/5 - Survey Feedback Review Analysis/13 - Using AI to interpret CSAT CES and NPS responses.mp4

15.64 MB

🎬

~Get Your Files Here !/5 - Survey Feedback Review Analysis/14 - Summarizing survey data with prompt templates.mp4

13.18 MB

🎬

~Get Your Files Here !/5 - Survey Feedback Review Analysis/15 - Detecting intent urgency and emotion from open text.mp4

19.32 MB

🎬

~Get Your Files Here !/5 - Survey Feedback Review Analysis/16 - Prompt chaining for review clustering and VoC themes.mp4

8.95 MB

🎬

~Get Your Files Here !/6 - AIDriven Support Automation/17 - Autogenerating CX support FAQs and escalation scripts.mp4

12.62 MB

🎬

~Get Your Files Here !/6 - AIDriven Support Automation/18 - AI for email replies and live chat message generation.mp4

17.09 MB

🎬

~Get Your Files Here !/7 - Proactive Experience Management/19 - Identifying friction points via AIdriven journey mining.mp4

8.68 MB

🎬

~Get Your Files Here !/7 - Proactive Experience Management/20 - AIgenerated dashboards for experience insights.mp4

5.97 MB

🎬

~Get Your Files Here !/8 - RealTime Content and Campaign Generation/21 - Creating inapp tips tooltips and nudges with prompts.mp4

8.33 MB

🎬

~Get Your Files Here !/8 - RealTime Content and Campaign Generation/22 - Copywriting for landing pages postpurchase surveys.mp4

6.26 MB

🎬

~Get Your Files Here !/9 - Designing CX Workflows with Generative AI/23 - Building SOPs journey summaries and playbooks.mp4

11.32 MB

📄

~Get Your Files Here !/Bonus Resources.txt

70 B

Resource Detail

Disclaimer