[ WebToolTip.com ] Udemy - Professional Diploma in Modern Reception and Client Services

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180 B

~Get Your Files Here !/1 - Introduction/1 - Introduction.mp4

46.28 MB

~Get Your Files Here !/1 - Introduction/2 - The Role of Reception in Today’s Business Environment.mp4

31.56 MB

~Get Your Files Here !/1 - Introduction/3 - Key Functions of Client-Facing Services.mp4

39.48 MB

~Get Your Files Here !/1 - Introduction/4 - Professional Standards and Expectations.mp4

49.29 MB

~Get Your Files Here !/10 - Final Steps & Certification/1 - Final Assessment & Practical Checklist.mp4

45.57 MB

~Get Your Files Here !/10 - Final Steps & Certification/2 - Course Wrap-Up & Congratulations.mp4

43.39 MB

~Get Your Files Here !/2 - Communication Mastery/1 - Verbal Communication Skills for Receptionists.mp4

42.86 MB

~Get Your Files Here !/2 - Communication Mastery/2 - Active Listening and Building Client Rapport.mp4

50.39 MB

~Get Your Files Here !/2 - Communication Mastery/3 - Non-Verbal Communication and Body Language.mp4

46.95 MB

~Get Your Files Here !/2 - Communication Mastery/4 - Telephone Etiquette and Call Management.mp4

28.53 MB

~Get Your Files Here !/2 - Communication Mastery/5 - Handling Difficult Conversations with Confidence.mp4

64.49 MB

~Get Your Files Here !/3 - Front Desk Operations/1 - Essential Front Office Procedures.mp4

31.37 MB

~Get Your Files Here !/3 - Front Desk Operations/2 - Appointment Scheduling and Calendar Management.mp4

45.82 MB

~Get Your Files Here !/3 - Front Desk Operations/3 - Visitor Management Systems and Protocols.mp4

45.99 MB

~Get Your Files Here !/3 - Front Desk Operations/4 - Managing Deliveries, Mail, and Office Supplies.mp4

52.14 MB

~Get Your Files Here !/3 - Front Desk Operations/5 - Handling Emergencies and Safety Protocols.mp4

42.17 MB

~Get Your Files Here !/4 - Technology & Digital Tools/1 - Using Office Software for Reception Work.mp4

47.17 MB

~Get Your Files Here !/4 - Technology & Digital Tools/2 - Managing Digital Booking and CRM Systems.mp4

44.53 MB

~Get Your Files Here !/4 - Technology & Digital Tools/3 - Email and Chat Support Best Practices.mp4

52.83 MB

~Get Your Files Here !/4 - Technology & Digital Tools/4 - Virtual Reception & Remote Client Services.mp4

51.86 MB

~Get Your Files Here !/5 - Customer Experience & Client Care/1 - Principles of Excellent Customer Service.mp4

50.32 MB

~Get Your Files Here !/5 - Customer Experience & Client Care/2 - Creating a Welcoming Reception Environment.mp4

43.54 MB

~Get Your Files Here !/5 - Customer Experience & Client Care/3 - Personalizing Client Interactions.mp4

43.95 MB

~Get Your Files Here !/5 - Customer Experience & Client Care/4 - Managing Client Expectations & Complaints.mp4

45.25 MB

~Get Your Files Here !/5 - Customer Experience & Client Care/5 - Going the Extra Mile in Client Service.mp4

47.49 MB

~Get Your Files Here !/6 - Professional Image & Workplace Etiquette/1 - Grooming, Dress Code, and First Impressions.mp4

50.36 MB

~Get Your Files Here !/6 - Professional Image & Workplace Etiquette/2 - Professional Etiquette in a Modern Office.mp4

42.23 MB

~Get Your Files Here !/6 - Professional Image & Workplace Etiquette/3 - Cross-Cultural Awareness and Global Clients.mp4

50.55 MB

~Get Your Files Here !/6 - Professional Image & Workplace Etiquette/4 - Building a Reputation for Reliability & Trust.mp4

50.81 MB

~Get Your Files Here !/7 - Advanced Client Service Skills/1 - Upselling and Cross-Selling at Reception.mp4

47.48 MB

~Get Your Files Here !/7 - Advanced Client Service Skills/2 - Assisting with Events and Corporate Meetings.mp4

40.24 MB

~Get Your Files Here !/7 - Advanced Client Service Skills/3 - Time Management and Prioritization Skills.mp4

48.59 MB

~Get Your Files Here !/7 - Advanced Client Service Skills/4 - Multitasking Without Compromising Quality.mp4

51.37 MB

~Get Your Files Here !/7 - Advanced Client Service Skills/5 - Confidentiality and Data Protection in Client Service.mp4

43.94 MB

~Get Your Files Here !/8 - Career Development Skills/1 - Stress Management and Emotional Resilience.mp4

45.68 MB

~Get Your Files Here !/8 - Career Development Skills/2 - Teamwork and Collaboration with Other Departments.mp4

48.14 MB

~Get Your Files Here !/8 - Career Development Skills/3 - Developing Leadership Skills for Reception Roles.mp4

45.4 MB

~Get Your Files Here !/8 - Career Development Skills/4 - Building Long-Term Client Relationships.mp4

45.05 MB

~Get Your Files Here !/9 - Job Readiness & Career Success/1 - Writing a Strong Resume for Reception & Client Service Roles.mp4

48.9 MB

~Get Your Files Here !/9 - Job Readiness & Career Success/2 - Common Interview Questions and Best Answers.mp4

39.49 MB

~Get Your Files Here !/9 - Job Readiness & Career Success/3 - Building Confidence in Job Applications and Interviews.mp4

55.05 MB

~Get Your Files Here !/Bonus Resources.txt

70 B

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